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Archive for the ‘Banking’ Category

52% of us have moved our savings because we were unhappy with customer service, according to the latest moneyfacts.co.uk user polls. 42% of us have avoided a particular account provider due to a friend’s bad experience.

With bank account providers, 46% of us have moved current account because of bad customer service and 45% have avoided a certain bank because of a friend’s bad experience.

Accessing our banking and savings via the internet is becoming increasingly popular but still many of us prefer to pick up the phone or visit a branch. Our finances are something that we need to take seriously and can cause a lot of stress. This means when we want to discuss them or need help, we need to be treated fairly and receive a good service.

Banks are continually being slated in the press for unfair charges and for things such as going overdrawn. This, along with hearing about people close to us having had a bad experience, would be enough to put many of us off choosing a certain account provider. However important good service is to us, we should still be aware of interest rates being offered by different providers.

The average rate of interest paid on current accounts is 1% gross on a balance of £1. However, current account best buy charts on moneyfacts.co.uk show that rates of over 4% can be earned on these accounts. Banking facilities should also be looked at when choosing your current account. For instance, is it important to have a branch near to you? Do you want to use internet banking?

As well as these things, if you use an overdraft on your current account it is wise to compare rates of interest on these. Moneyfacts’ research of overdrafts shows that some providers are charging EARs (Effective Annual Rates) on authorised overdrafts of over 20% and for unauthorised overdrafts over 30%. Again, best buy charts on moneyfacts.co.uk show that better deals are available with rates on authorised overdrafts as low as 0% (introductory) and unauthorised at under 6%.

Rates on savings accounts also vary greatly. On no notice accounts at £1,000 the average rate of interest is around 2%. The savings best buys charts show that rates of over 4.5% can be found. Again, account facilities should be considered.

Although using a bank is the most common method of storing and accessing your money, there are some alternatives you should consider. If you feel that your bank isn’t giving you what you want, then perhaps it is time for a change. Here are some banking alternatives that might be able to offer you the features and services that you require.

Why use a bank?

Of course, the main reason to use a bank is the fact that banks are widely available, and they are the first option that comes to mind when dealing with finances. In fact, some people aren’t even aware that there are alternatives to banking apart from keeping your money at home. Although banking has its uses, it can cost you money for day-to-day financial matters that you can get for less. Bank fees can be extremely expensive, but there are some alternatives.

Credit unions

Credit unions are one alternative to using conventional banks. Unlike banks, credit unions are not for profit organisations that are run by their members. Credit unions are used by people who share a workplace or occupation, or even a religion. They offer many of the same services as banks, but because profit is not their main function they can offer lower fees and higher interest rates on savings than normal banks. Credit unions can be fairly large and organisations, and some offer similar levels of convenience to a regular bank. If you are looking for cheaper fees and better interest rates on savings then a credit union might be right for you. However, credit unions are still small compared to banks, and you cannot simply join the credit union of your choice. You have to meet their specific requirements or be related to someone who is already a member in order to join. Also, you generally have to save money with a credit union before you can have access to other financial products.

Online banking

Perhaps the best alternative to traditional banking is online banking. There are many banks that operate solely online, and there are a lot of benefits to this sort of bank. Although you might not be able to get money as easily as you could with a normal bank, you can transfer funds and pay bills much more efficiently. Also, online banks usually operate all day every day, meaning that you can access your account and carry out transactions whenever you want. For paying bills and transferring money, you can’t really beat online banking

Combining accounts

Although there are viable alternatives to traditional banking, perhaps the best way to save yourself time and money is to have a combination of accounts. If you are eligible for a credit union, then saving with them is probably the best option as you can get great rates and you might be able to borrow money at a much more reasonable rate if you need to do so in the future. You could combine this with an online account to pay your bills, as this allows you to pay bills quickly and manage your money more effectively so that you always pay on time. Thirdly, having a traditional bank account is usually a good idea, because if any problems arise you can go to your bank and speak to someone face to face. If you look around at all the alternatives to regular banking then you could save yourself money and make banking work more effectively for you.

Bank of America online banking is available to any customer who currently does business with the bank. Participation in the Bank of America online banking program is free and easy to set up.

One feature that sets the Bank of America online banking program apart from its competitors is the way it handles bill payments. You’d think a lot of data entry would be required, but that’s not the case. The program already knows the billing addresses of the most commonly used payees.

To set up a payee such as your electric company, start by accessing the built-in list of payees that the Bank of America online banking program maintains. The program already knows the names of the major players in the community and maintains the names and billing addresses that most customers are likely to use such as electric, cable, and utility companies, area department stores and local major financial institutions. Pick the payee from the list, enter your loan or account number and in seconds, that payee is set up.

If the payee does not exist in the list, you enter payee details one time, and you never have to deal with a payee again until there’s a change in address or other account details. When you have all your payees entered, they appear listed in alphabetical order. Next time you open the Bank of America online banking program to pay bills, you select the payee, enter the amount due and the day you want the payment to show up at the payee address.

Now here’s the cool part about the Bank of America online banking bill paying option. The money for the payment is not debited from your account until the payment arrives at the payee billing address. Most other bill paying options debit the money the day the payment is mailed not delivered, meaning the bank has 4 – 7 days to earn interest on your money! So in effect, you actually earn money by using the Bank of America online banking option.